These Terms and Conditions govern the use of the 365win platform by all registered members in the Philippines. By creating an account, you confirm that you have read, understood, and agreed to everything set out on this page. Please read carefully before you register or place any bets.
The Terms and Conditions touch on every part of your 365win membership — from the moment you register to how withdrawals are processed.
Rules for creating and maintaining a valid 365win account — eligibility, age requirements, identity verification, and your responsibility to keep your login details secure.
How PHP deposits and withdrawal requests are processed, accepted payment channels, applicable processing periods, and the conditions that must be met before a withdrawal can be released.
General rules governing promotional offers, bonus eligibility, how bonus funds work within the platform, and the conditions that apply when bonus credit is involved in a withdrawal request.
Your obligations as a player, the standards of fair play expected on the platform, how game results are determined, and the actions 365win may take if the integrity of play is compromised.
Your responsibilities around account security, how 365win handles your personal data, SSL-encrypted transmission, OTP verification processes, and the steps taken to protect your account.
The platform tools available to help you manage your gaming activity — deposit limits, time limits, cooling-off periods, and self-exclusion — and the conditions under which they apply.
These terms are reviewed periodically. Continued use of the platform after updates constitutes acceptance of the revised terms.
Important: By registering an account with 365win, you confirm that you are at least 21 years of age, that you are located in the Philippines, and that you accept these Terms and Conditions in full. If you do not agree, please do not register or continue using the platform.
These Terms and Conditions ("Terms") apply to all members who access and use the 365win online gaming platform ("the Platform") at https://365win.my. The Terms constitute a binding agreement between you (the "Member") and 365win ("we," "us," "the Operator"). All sections of these Terms apply equally to all game categories available on the Platform, including slots, live casino, eBingo, and table games.
These Terms should be read alongside the Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and 365win. If any conflict exists between these Terms and the rules of a specific promotion or game, the more specific document will take precedence for that matter.
The Platform and all its content are intended for personal, non-commercial use only. Using automated tools, bots, scripts, or any method designed to manipulate the Platform or its games is strictly prohibited.
To register and maintain an account on 365win, you must:
Registration of accounts by or on behalf of minors is strictly prohibited. 365win reserves the right to request proof of age and identity at any point. If a member is found to be under 21 years of age, all activity on the account will be voided, all balances will be forfeited, and the account will be permanently closed.
Each member is permitted to hold only one (1) active account. Duplicate accounts — including accounts held under a different name, email address, mobile number, or device — are not permitted. 365win may merge, suspend, or permanently close duplicate accounts and apply adjustments to balances accordingly.
You are responsible for all activity carried out through your 365win account. This includes ensuring that your login credentials — username, password, and any linked verification method — are kept confidential and not shared with any other person. 365win will not be held liable for losses arising from unauthorised access resulting from your failure to protect your account credentials.
Your account details, including your registered name and identity information, must match the details on your government-issued ID. Providing false or misleading registration information is grounds for immediate account closure and forfeiture of balances.
You must notify 365win support immediately if you believe your account has been accessed without your authorisation. Contact details are provided in Section 13 of these Terms.
All deposits on the 365win platform are processed in Philippine Peso (PHP). Deposits must originate from a payment account registered in your own name. Third-party deposits — that is, deposits made from a payment source not registered to you — are not accepted and may be returned or frozen pending investigation.
Accepted deposit channels include Philippine online banking, mobile banking, and local e-wallets. For the current list of available deposit methods and any applicable minimum amounts, visit the Deposit page.
Deposit processing times vary by payment channel. Most deposits are credited to your account balance within a short period, though bank transfer timelines may vary depending on your bank. 365win is not responsible for delays caused by third-party payment processors or banking systems.
365win does not accept deposits made via credit cards or cryptocurrency. Any attempted deposit via an unsupported method will be rejected.
Withdrawal requests are processed to the same payment method used for the original deposit where possible. All withdrawals are released in PHP to your verified Philippine bank account or e-wallet. You may only withdraw to an account registered in your own name.
Before a withdrawal can be processed, your account must have completed the required KYC (Know Your Customer) verification. This includes submission and approval of a valid government-issued Philippine ID. Accounts that have not completed identity verification may have withdrawal requests held until verification is complete.
Withdrawals involving bonus funds are subject to the applicable wagering or turnover conditions stated in the relevant promotion. Attempting to withdraw bonus funds before meeting those conditions will result in the bonus portion being removed from the withdrawal amount.
365win reserves the right to carry out additional verification checks before releasing any withdrawal. This is a standard fraud-prevention measure and is not an indication of wrongdoing on the part of the member. We aim to process all eligible withdrawal requests within the timeframes stated on the Deposit page, though delays caused by banking systems or third-party processors are outside our control.
Bonuses and promotional offers available on 365win are listed on the Promotions page. Each offer carries its own specific terms, including eligibility criteria and any conditions that apply to bonus funds before a withdrawal can be requested. These offer-specific terms form part of these overall Terms and Conditions.
General rules that apply to all promotions unless otherwise stated:
No promotion at 365win constitutes a guarantee of winnings, a risk-free return, or a promise of profit. All gaming involves risk, and bonus offers do not alter that fundamental reality.
All games available on the 365win platform use certified random number generation (RNG) technology or, in the case of live casino titles, real-time dealer operations streamed from secure studio environments. Game outcomes are determined by the game engine and are not manipulated by 365win or any of its staff.
Members are expected to play in good faith. The following conduct is prohibited and may result in account suspension or permanent closure:
In the event of a technical fault during a game session, 365win will attempt to resolve the situation fairly based on available game logs. The decision of 365win's technical team is final in disputes arising from game malfunctions.
365win uses SSL encryption across all pages of the platform to protect data transmitted between your device and our servers. OTP verification is used at registration and for certain account actions to confirm your identity. You are responsible for keeping your registered mobile number active and accessible, as it is used for account verification and security alerts.
Do not share your password, account PIN, or any security code with anyone — including individuals claiming to represent 365win. Our support team will never ask for your password or full security code.
For full details on how 365win collects, stores, and uses your personal information, refer to the Privacy Policy.
365win is committed to providing tools that support responsible gaming. All registered members have access to the following controls directly through their account settings:
Once a self-exclusion or cooling-off period is activated, it cannot be reversed before the specified end date. During an active exclusion, 365win will not send promotional communications to the excluded account.
Gaming at 365win is strictly for members aged 21 and over. If you feel that your gaming is no longer within your control, we encourage you to use the tools above or visit the Responsible Gaming page for further guidance. Gaming should be entertainment — if it stops feeling that way, take a break.
365win reserves the right to suspend or permanently close any member account if:
Where an account is closed due to a breach of these Terms, any balance held in the account — including real-money funds and bonus funds — may be forfeited depending on the nature of the breach. In cases where no breach has occurred and the account closure is at the member's request, the remaining real-money balance will be returned to the member's verified payment method after standard verification is completed.
Members wishing to voluntarily close their account should contact 365win support using the details in Section 13.
365win provides the Platform on an "as available" basis. While we work to maintain consistent uptime and a stable gaming environment, we do not guarantee uninterrupted access. Scheduled maintenance, technical issues, or circumstances beyond our control may result in temporary unavailability.
To the extent permitted under applicable law, 365win's liability to any member is limited to the real-money balance held in that member's account at the time a claim arises. 365win is not liable for indirect losses, lost profits, loss of opportunity, or any consequential damages arising from use of the Platform.
Members use the Platform at their own risk. Gaming involves the possibility of financial loss, and 365win does not guarantee winnings, returns, or outcomes of any kind.
365win may update these Terms and Conditions from time to time. When material changes are made, we will update the "Last Updated" date shown on this page and, where appropriate, notify registered members through in-platform messaging or the registered email address on file.
Continued use of the Platform after updated Terms have been published constitutes acceptance of those updated Terms. If you do not agree with a change, you should stop using the Platform and may request account closure as described in Section 10.
The most current version of these Terms is always available at https://365win.my/terms-conditions.
If you have questions about these Terms and Conditions, or need to raise a concern about your account, you can reach the 365win support team through the contact details listed on the Platform. Our team is available to assist with account queries, responsible gaming requests, and general platform questions.
For matters related to responsible gaming, account self-exclusion, or age verification concerns, please mark your message clearly so the appropriate team member can handle it promptly.
For other information about the platform, the FAQ page covers the most common member questions.
These Terms and Conditions were last reviewed in January 2026. 365win reserves the right to update these Terms at any time. The version published on this page is always the current version.
Once you've read and understood the Terms and Conditions, you're ready to register. Join 365win, deposit in PHP using your preferred local payment method, and access hundreds of games across slots, live casino, and eBingo. Must be 21 or older. Please play responsibly.